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Go-too - the new on-demand, flexible minibus service

go-too

Concessionary Fare Changes from 1 September 2024.

Due to the withdrawal of the Nantwich Rural bus services, effective from 1st September 2024, the following will apply to concessionary bus pass holders using go-too:

  • Monday to Friday (before 09:30): Passengers can travel at half the full adult fare.
  • Monday to Friday (after 09:30): Passengers can travel free of charge.
  • Saturdays: Passengers can travel free of charge.

Welcome to go-too, the on-demand, flexible minibus service for you if you travel in the rural area south-west of Nantwich.

Your travel service takes you where you want to go, when you want to go…

...to work, college, the shops, to meet friends, to health appointments and more, with other people going in your direction.

No timetable, no routes – just your local, demand responsive bus service when and where you need it.

How to book on the app:

Step 1

1

Download the go-too app from your smartphone’s app store.

Step 2

2

Open the app, (create an account on your first visit), choose your pick up and drop off points, the time you want to travel and pay your fare.

Step 3

3

The app will plan the best route and will keep you informed with travel updates.

Step 4

4

You’ll receive a reminder before you travel so that you don’t miss your bus!

How does go-too work?

You can book using the app or by phone.

It’s a bit like booking a taxi, but you will share your transport with others, just as you would share a bus. Your go-too service takes you to your destination from your nearest ‘virtual’ bus stop.

Frequently asked questions

An app on the phone

How to book by phone

  1. Call the booking line on 0300 123 5103 from 9am-5pm, Monday to Friday.
  2. Our booking agent will be able to make the booking on your behalf once you have set up a payment card to pay your fares, and will explain how to do this.
  3. The booking agent will confirm your journey and the scheduled pick up and drop off time at the time of booking.
  • You can book up to 14 days ahead or up to 5pm the day before you wish to travel.

 

Phone

Where can I travel?

  • Anywhere within the dark green zone
  • From the dark green zone to the light green zone
  • From the light green zone to the dark green zone - view large map

As go-too is a rural transport initiative, you cannot travel within the light green zone only but there are other bus services available to you in this area.

Check the app or call us if you want to check your journey.

Boundary map for the bus

When can I travel?

From 7am to 9pm, Monday to Saturday.

Bus time

How much will it cost?

  • £3 per journey (age 16+)
  • £2 per journey (under 16s)

Concessionary pass holders

  • £1.50 per journey (Monday to Friday before 9:30)
  • Free of charge (Monday to Friday after 9:30 and Saturdays)
  •  
Bus ticket

Can I travel in a wheelchair?

go-too vehicles can accommodate a passenger in a wheelchair, but a wheelchair assessment is required before booking. Call 0300 123 5103 to schedule the assessment.

Ensure the wheelchair accessibility option is enabled in your account to reserve space when booking.

 

Wheelchair

From 18 August 2024 cancellation charges will take effect

Starting 18 August 2024, go-too will be introducing a charge for passengers who cancel their journey less than 2-hours before travel and the full fare will be due. We understand that plans can change so if you make a booking for immediate pick up, you will have a 3-minute window to cancel your booking without incurring a charge. Otherwise, a minimum of 2 hours’ notice is required for all cancelled journeys.

For any queries, contact our booking line at 0300 123 5103 9am-5pm, Monday to Friday.